Delivery Method Randomly Adding Email
IO Community. Anyone having an issue where "email" keeps getting added as a delivery method? My only delivery method is drop-off. Always has been. Then randomly, earlier this week, a customer was trying to autobook from a quote she received and the delivery method was selected as drop-off (there was no other option). However, I received the email of auto-book attempted and this was the error message
- Delivery Method Prohibits Booking: Go to Settings->Delivery Methods
I contacted IO and they said I had email as a delivery method. We removed it and everything worked. Then tonight, someone attempted to book and got the error again. Sure enough, email was back in the delivery methods. I worked with Jen H from IO Support team. Trying to figure out why this is randomly getting added. No one else has my password to IO.
The same question 
The solution is to remove the email method, but why is it getting added?
The solution is to remove the email method, but why is it getting added?
What do you have your days of notice for auto booking set at
What do you have your days of notice for auto booking set at
Try this
Remove the email method
Log out of io
Clear your cache
Log back in and then create a fake lead and see what happened
Try this
Remove the email method
Log out of io
Clear your cache
Log back in and then create a fake lead and see what happened
It’s working now, but because that email delivery method keeps auto adding, I have a feeling that it will stop working so I’ll keep testing this throughout the day to see “when” it reverts to preventing the booking.
It’s working now, but because that email delivery method keeps auto adding, I have a feeling that it will stop working so I’ll keep testing this throughout the day to see “when” it reverts to preventing the booking.
Try doing a lead from the customer side yourself and see what happens and then create one from the backend and see if it works from there correctly too
Try doing a lead from the customer side yourself and see what happens and then create one from the backend and see if it works from there correctly too
I may be wrong in this but, I've had an email delivery methods for at least a year, maybe longer. With no issues. I assumed it was something needed on the developer end to send automated emails.
Does your e mail delivery method show on your site or on your lead creation page?
I may be wrong in this but, I've had an email delivery methods for at least a year, maybe longer. With no issues. I assumed it was something needed on the developer end to send automated emails.
Does your e mail delivery method show on your site or on your lead creation page?
these are the ones i have set up and they have never changed from when i set them up
these are the ones i have set up and they have never changed from when i set them up
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