just an FYI for Illinois users (but maybe other states too)
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We have had 2 that we caught (hopefully we didn't miss others but I guess I will find out when I file the forms) where the system was undercharging the tax rate by quite a bit. For example the system said the customer's rate was 7.25% and that is the contract we sent the customer, but when we looked up the location code online (which is how the State determines the % we need to pay for that code) the tax rate was 9.75%. This means we are under collecting from the customer and the extra comes out of our pocket as the state will charge us the $$ based on their percentage listed.
The same question
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