Text field bouncing

Charity B. shared this question ago

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I am on Macs & using Safari. I am on both a desktop & laptop. When I am inside of a lead & am texting a client the text field bounces all around & adds in a bunch of white space. Sometimes when I clic the white space it goes back or just moved the white space, but the moment I type another character it bounces again. It really only does it when I'm inside of a lead or inside of an inbound message. It doesn't happen if I'm on the text log screen or the leads screen. This is very cumbersome when I'm on my laptop & a smaller screen. Screen record attached.

I have tried it in Chrome & it doesn't happen in Chrome. It appears to be a Safari issue.

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Comments (5)

Gabrielle P. ● 20 days ago

We have our developers looking into this further and will advise when we have an update.

Thanks!

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IO S. ● 13 days ago

Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.

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Gabrielle P. ● 13 days ago

This has been fixed – you will need to refresh your browser for it to take effect.

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Charity B. ● 13 days ago

Thank you!

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Gabrielle P. ● 13 days ago

You're welcome!

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