Weekly alert for unprinted events

McKenna W. shared this idea ago

Under Consideration

Alerts every Sunday morning set to your email for any Contracted or Confirmed events within 7 days that haven’t had load lists printed. This would solve the issue of orders not getting printed due to last minute or system glitches commonly experienced.

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Comments (2)

Gabrielle P. ● 2 months ago

Thanks for your suggestion! We may consider it for a future release. To see all of our exciting new releases, check out the announcement page!

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McKenna W. ● 2 months ago

It would solve a lot of issues if you could. For about a year my team has been experiencing a glitch where every so often, orders are not being printed when selected and it causes us to have to triple check every time we are printing load lists.

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Chad B. ● 2 months ago

As far as a glitch, it might help to determine if the glitch happens in IO or your computer's print spooler. When you find a lead that didn't print due to a glitch, open the lead and go to the log. See if a line says 'packing list printed'. If there is one, then the problem may be on the print spooler's end, and I don't know that IO can do anything about that.

Just a thought. I had a printer that, when I printed a bunch of documents at one time, 1 or more would get missed. I found through logs that the doc was sent, and the printer just messed it up.

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McKenna W. ● 2 months ago

The last time this happened I thought the same and figured it may be a printer issue as I was just hoping to find a solution. It unfortunately seems to be an IO issue as the orders never showed printed! It could be a combo of both as I only thought to check this last time it occurred but definitely something good to keep in mind and check for next time to see.

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IO S. ● 4 days ago

Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.

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