time settings
Solved
Most of our customers are missing the drop down for times for their events and default to the 10-6 because it is not obvious to them.
This means extra work for us to change the times which is so difficult because the box disappears when you try to slide down to see the apply times feature. There is so much information there, I cannot adjust my screen to see the apply feature.
The same problem
Can you post screenshots of your checkout process so we can see how the time displays for suggestions?
Can you post screenshots of your checkout process so we can see how the time displays for suggestions?
Don't know how to Chad and its not the checkout process at the moment, I am trying to change the event times and the box displaying the times is off screen and sliders dismiss the box
Don't know how to Chad and its not the checkout process at the moment, I am trying to change the event times and the box displaying the times is off screen and sliders dismiss the box
Oh, I thought your initial issue was the customer not setting the time.
Best thing I've found to set the date is scroll down just a hair before clicking the bar.
Oh, I thought your initial issue was the customer not setting the time.
Best thing I've found to set the date is scroll down just a hair before clicking the bar.
Tried that on each of several computers. Sometimes it works, most often the screen we want to adjust disappears when we try to get to the apply command
aturee
Tried that on each of several computers. Sometimes it works, most often the screen we want to adjust disappears when we try to get to the apply command
aturee
No scroll first. But not past the time bar. Then click the time block you want to change.
No scroll first. But not past the time bar. Then click the time block you want to change.
We try and try and try that.
Thanks for the attempt to solve Chad, but that doesn't get it.
This is a horrible feature the way it is set up.
Now my next problem is to try again to figure out why auto emails are not going out.
We try and try and try that.
Thanks for the attempt to solve Chad, but that doesn't get it.
This is a horrible feature the way it is set up.
Now my next problem is to try again to figure out why auto emails are not going out.
what size screen are you using? what do you have teh resolution set at? you can most likely zoom out about 10% and it will solve it.. it has to do with screen resolution my screen view is at 100% no adjustments
i know you said you cant adjust your screen but there are several ways to adjust the settings and or resolution mabye try the browser setting
chrome is here
another idea that might help is to use full screen view F11
i experience it on my tablet but never on a computer
is is my computer screen shot
what size screen are you using? what do you have teh resolution set at? you can most likely zoom out about 10% and it will solve it.. it has to do with screen resolution my screen view is at 100% no adjustments
i know you said you cant adjust your screen but there are several ways to adjust the settings and or resolution mabye try the browser setting
chrome is here
another idea that might help is to use full screen view F11
i experience it on my tablet but never on a computer
is is my computer screen shot
Great suggestion, I wish I had thought of it! My vision is poor and I enlarge everything to be able to see. I think your suggestion should work.
Great suggestion, I wish I had thought of it! My vision is poor and I enlarge everything to be able to see. I think your suggestion should work.
The problem boils down to screen resolution. you could set your resolution different to almost never have the problem however, this i usually fix it (video link below). That said, it would be nice for the window to not disappear on scroll.
https://vimeo.com/808741883/afdeae6c3b
The problem boils down to screen resolution. you could set your resolution different to almost never have the problem however, this i usually fix it (video link below). That said, it would be nice for the window to not disappear on scroll.
https://vimeo.com/808741883/afdeae6c3b
I am always cautious with changes because the ripple effects often create un- intended consequences, but this could be a game changer for me if I can make it work.
Thanks !
I am always cautious with changes because the ripple effects often create un- intended consequences, but this could be a game changer for me if I can make it work.
Thanks !
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