Software for Party Rentals, Events, and Services

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Cart settings/drop off and pick up times

Christian J. shared this question ago

Answered

Good afternoon. I am having issues with customers booking and thinking they are only getting a single day rental when they want a weekend rental. I have my pricing showing “ for weekend (Friday-Monday)” but they aren’t seeing it. I also have this in my cart but can it be moved up or what can I do to clarify this with customers because I lost one due to this. Thank you for any help.

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Comments (3)

Christian J. ● 20 days ago

Here is the screenshot

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Jen H. ● 20 days ago

This is what we are seeing?

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Christian J. ● 18 days ago

Jen, I can’t see your reply.

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Jen H. ● 18 days ago

can you see the multi day on the cart?

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Christian J. ● 18 days ago

Yes I see it. Idk if they do

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Jen H. ● 18 days ago

have you had issues with your customers not seeing this?

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Christian J. ● 18 days ago

I think they don’t know to select multi days so when they put in a quote they think they’re getting it one day for that price

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Jen H. ● 18 days ago

Do you want to put an incart message letting them know to select multi day?

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Christian J. ● 18 days ago

I already made an in cart message at the bottom. I didn’t know if it could be moved up or not

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Jen H. ● 18 days ago

I have a ticket in with our developers to see if this can be moved.

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Jen H. ● 13 days ago

This has been fixed!

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Christian J. ● 13 days ago

Thank you! When I click on a product, it’s not showing my pricing for some reason

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Christian J. ● 13 days ago

Never mind I figured it out

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Jen H. ● 13 days ago

Ok I was just looking, is everything working now?

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Christian J. ● 11 days ago

Yes it’s working. Can I get you to have “event notes” say this permanently please

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Gabrielle P. ● 11 days ago

This has been added, if you would need to adjust it can be done in the Settings--Optional Fields--Event Notes

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