Town name not populating with zip code

wait.. Susan are you saying when a client enters the infomation on the website the addresses are auto populating? Because mine doesnt auto populate except on the backend...

do i have to change something to make this work?

In this case it did on the new software. Send us examples and we can take a look

On all new quotes that came in direct from our website, the town name did not populate. Full addresses were not there either, however, i have no idea if the customer put in an address. But the zip is required. In the legacy version, this was never an issue.

there is no example

go to my website therentalparty.com and do a quote

IO does not autofill for the client as they type in their address and zip on the front end like it does on teh back end

What i mean is example of grubhub you start putting in an address and it populates a drop down for the customer to pick from

that is what i mean like this

No, the quote page doesn't do that. People have to fill out their whole address. Steve was talking about something else! He was talking about the check box for event and customer address being the same.

oh well i totally misunderstood that..

i thought he was talking about like when we enter the zip in IO it autofills the city, state, and county on the backend and he was asking if it did the same on the front end.. my bad Susan

No worries! But even I wish it would do what you posted above...you know how many test quote pages we fill out a day? LOL

LOL well at least you can use your browser autofill :)

thats what i thought you mean Steve... id LOVEEEEEEEEEEEEE to have the drop down auto complete like my grubhub example above then out clients wont give us bad info most of the time :)

when i do a quote online from our website leaving the venue city out gives us an error message

have you tested it from the website as your client would be doing?

i think you misunderstood his question

he is talking about when the client does it from the frontend (website) side it doesnt autopopulate

(Look into the Venue section and you will see the customer, when creating their quote on the website, inputted their zip code, and the Town Name does not populate.)

i will have to say to be honest, i dont remember IO ever auto filling from the website client entry.. I could be wrong but i just cant remember that feature ..

that being said, that is why when you posted that it made me think that now would be a good time to start working in the stuff i posted before into a feature to solve all the bad addresses clients put in LOL