Filter and Fee for "Late Night Charge"

Donald D. shared this question ago

Answered

I'm attempting to add a filter and fee for a late night charge for any event that starts or ends after 6:30pm

Example 4pm -7pm

7pm start - 11pm end

How do I properly use the "lead end hour" filter for this? IS there a better way?

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Comments (1)

Cameron K. ● 6 hours ago

Hi Donald,

This can certainly be configured; however, the filter must use a full-hour value, so 6:30 would not be supported.

You may set up the filter as shown in the screenshot below to apply a late-night fee for events that begin or end after 6:00 PM.

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Donald D. ● 6 hours ago

Thank you, I'm now running into an issue where the fee is "locked" for the price and If I delete it, it comes back. I have had this issue before with the damage waiver but that has been fixed.

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Cameron K. ● 5 hours ago

Would you like this to apply automatically whenever a lead meets the filter criteria, unless it is manually overridden?

Additionally, could you please provide the lead number for the record where this fee is being applied manually?

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Donald D. ● 4 hours ago

The way I would like it to work is an automatic fee that is assessed if the start/end time of the event is after 6 pm.

Yes, I would like to manually be able to override it as in remove, change the amount, reduce, increase, etc. But i still want it to populate first if the criteria is met.

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Cameron K. ● 3 hours ago

You will need to navigate to Settings → Promotions and Fees, open the specific fee, and uncheck the “Automatically Recalculate” option located at the bottom of the fee settings. Once this option is disabled, you should be able to delete the fee as an administrator.

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Donald D. ● 3 hours ago

Perfect! It appears to be working, thank you very much!

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