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auto emails not sending

Jessie O. shared this problem 2 years ago
Known

I have changed the deposit requirement to 0 but now leads are not receiving auto-emails after moving to the reserved status (contract signed, deposit paid) Can you look into this? Thank you.

Comments (9)

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Good morning, can you please send us a few lead #'s so that we can troubleshoot this issue?

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Good morning,

9060743

9052685

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Please see attached screenshot

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was that the case for both leads?

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9063969

9063071

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Yes

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Thanks, is this what was causing the calendar to not sync as well?

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What is happening with your calendar?

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Weird, I thought I had posted a comment as a reply earlier... around the same time as I changed the deposit amount on some order types, my calendar stopped syncing.

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None of the lead info for confirmed orders

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Can you send me a few lead examples where this is happening?

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please disregard, found the error

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