Coupon / Discount Applies to Full Retail Price

Corey L. shared this problem 18 hours ago
Solved

If I apply a discount to individual line items, the special ("MULTI10") tries to discount the full retail price:

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Shouldn't a coupon or special apply to a discounted amount?

Comments (1)

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It looks like you have the coupon set up that if any 2 of the following rentals are added:

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They will receive 10% off the rental total.


If you only want the requirement items to be discounted, you would need to add them to the rewards section of the promotion.

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1

I don't understand how your answer is relevant to my question.... I manually discounted the rental items and the coupon is applying to the original, full price....

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The coupon is going to take the discount off the item total. This will not include manual discounts made on the discount line.

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1

I see that. I'm suggesting that it should not be that way... can this be changed?

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This cannot be changed. You would need to manually apply the discount to the item price rather than on the discount line.

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