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Support Topic Question Website Integration

category accessory options and cleaning up look on site

Ryan F. shared this question ago

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with dozens of banner options and about 5 different base inflatables that can take the same banners, my website looks like a mess when someone is searching through trying to find something. Is there a better way to display products for themed/banner units? Is there an option that just shows the base unit and when they click on that it shows them THAT base unit with accessory options?

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Comments (2)

Susan M. ● 3 years ago

When I look at items like "Large Castle" --Under the accessories you have checked "List these Accessories to the customer as if they are separate Rental Units" If you uncheck this it will just list the main rental item with the banners listed as accessories for the customer to choose

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Ryan F. ● 3 years ago

Thank you. I see that option. However, you can not tell that there are additional themed options unless you click on that item. Is there a better way to show the customer that if they click they can see all of the options? Also, when I changed the large castle to list accessories as drop down it doubles the price, but it doesn't do this on the medium castle? is there something I can change? thanks

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Susan M. ● 3 years ago

This is it for showing accessories--but if you have an idea on how to show customers ahead of time let us know and I can run it by the developers. Most of our customers change the name of the item to have "w/ optional banner" or put it in the description that they get to add a banner. For the pricing issue it's because your "accessories" have a price and it's adding the two together. You would need to either zero out the accessory prices or in the accessory settings on the item check the "override price" box.

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Ryan F. ● 3 years ago

thank you. on the pricing, I charge a little more to add a theme. Each banner has a price of $10 to 20 but it is not adding that price, it is actually doubling the price of the inflatable. How can I get it to just add the price of the banner/accessory? is that possible.

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Ryan F. ● 3 years ago

also, what exactly does the "link quantity" check box do?

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Ryan F. ● 3 years ago

when I select "override" price it is still showing double the price.

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Susan M. ● 3 years ago

Then you will need to go to your banners and be sure the price is correct now--Change them to $10-20 and DON'T override the price...so when you add to cart it adds just the $10-20 for the banner to the rental price. Link quantity is when let's say you order 10 tables and put in the cart and add the accessory-table cloths-It also put 10 of the accessory in the cart.

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Ryan F. ● 3 years ago

ok thank you. I have the pricing set for $10-20 but it is still showing double the price when added to the cart. Am I missing something still?

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Susan M. ● 3 years ago

Let me take a look--which item and banner are you testing out?

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R.J. F. ● 3 years ago

Any if them, take the Christmas one as a test with medium castle

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Susan M. ● 3 years ago

I see...it's working correct now on the lead--but not the cart. I have a ticket in

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R.J. F. ● 3 years ago

Thank you

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R.J. F. ● 3 years ago

any update on the ticket or will I be updated here?

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Susan M. ● 3 years ago

I see a developer is working on it as we speak...And I will let you know as soon as they give me an update!

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Susan M. ● 3 years ago

Yes

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