Why would an automatic quote follow-up be sent after date has passed?

Jason H. shared this problem 33 days ago
Known

See attached logs...event was 10/30, quote reminder was sent 3 days after the event. Shouldn't the system be smart enough to know not to follow up for an event date in the past?

Comments (1)

photo
1

I have opened a ticket will update when fixed. Thanks!

Leave a Comment
 
Attach a file