Optional accessories are adding $99 each to an order, but that's not how they are priced

Jason H. shared this problem 34 days ago
Known

I haven't changed anything regarding pricing for these items, but now they are adding $99 each. Please see the pricing structure as well as the order itself. Attached.

Comments (2)

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Good morning, you have it set to charge $99 for these items up to 15 hrs of rental time and beyond that it goes to $0?

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Is there a log to show how or when this pricing rule was changed? We've never touched these and they've worked just fine for years

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1

Yes go to the log on the inventory and there should be a log when changes are made to the inventory.

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