Email to worker for a task not working
Answered
Hello
When creating a task and clicking on ''EMAIL'' , the assigned worker does not receive the email.
And this, even if the task reminder is active
Can you look please ?
The same question
The task alerts dont happen until the date and time you specify
to have to set taht up when you are setting up the task info
The task alerts dont happen until the date and time you specify
to have to set taht up when you are setting up the task info
Yes, i know
I am choosing a date and time just a little bit later for when i am creating the task and the email is not sent
I also tried the date and time the next day and email still not sent the next day
Yes, i know
I am choosing a date and time just a little bit later for when i am creating the task and the email is not sent
I also tried the date and time the next day and email still not sent the next day
Who is the worker?
Who is the worker?
I did several test
For exemple: i never received the email for that task:
But, i tried assining task with email to André and Jérome and they are not receiving the email
I did several test
For exemple: i never received the email for that task:
But, i tried assining task with email to André and Jérome and they are not receiving the email
go to the lead that has this task on it and see it it appears here like this and then post a screen shot of it
go to the lead that has this task on it and see it it appears here like this and then post a screen shot of it
See:I created the task before the date... just that i did not have time to ask why the email was not received....
See:
See:I created the task before the date... just that i did not have time to ask why the email was not received....
See:
You need to have their email settings filled out under their worker profiles
You need to have their email settings filled out under their worker profiles
I had trouble with the email settings but it has been resolved so i will test again.
If i want an email to be sent now for a task i assign to a worker, what should be the time ?
For exemple: i want to assign a task to Jerome. It is now 11h30. Is is ok if i put today at 11h30 or 11h45 ?
I had trouble with the email settings but it has been resolved so i will test again.
If i want an email to be sent now for a task i assign to a worker, what should be the time ?
For exemple: i want to assign a task to Jerome. It is now 11h30. Is is ok if i put today at 11h30 or 11h45 ?
i just did a task i set at 11:30am to send at 1:00pm and it worked and i got the email just like it should
i just did a task i set at 11:30am to send at 1:00pm and it worked and i got the email just like it should
Thank you, it is working now. I think it was because of the trouble i had with the email settings....
Thank you, it is working now. I think it was because of the trouble i had with the email settings....
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