display order of items on website

Ryan F. shared this problem ago

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I cannot seem to change the display order of items on the website. When I go under display order, Wordpress that order does not reflect the order on the site and I want to change it. thanks

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Gabrielle P. ● 3 years ago

How would you like these to appear on your website? If you give me the list I can go in and take a look.

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Ryan F. ● 3 years ago

under combos and inflatable bounce houses I wanted all of the non panel items listed up top with all of the banner options at the bottom.

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Gabrielle P. ● 3 years ago

Go to Settings-->Display Order-->Wordpress site...under "Categories" click the inflatable bounce houses will now show the order of the rentals to the right...you can click and drag up and down on the rentals to move the the display order within that category. d36afc8d817fba9f81c9614eb41d0a17

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Ryan F. ● 3 years ago

Yes, I have done this but it is not working properly. Also, how do I adjust the order of the ones with banners

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Gabrielle P. ● 3 years ago

We have opened a ticket for this issue web developers are working on it. As for adjusting the order of the banners for example your "large castle" has banners so when you click the "large castle" the banners will show up to the right under accessories and you can click and drag up and down from there to adjust the order...see screenshot d474fb8965bc362951992d09bded2753

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Ryan F. ● 3 years ago

thank you. I have done this and understand this but it ist still not changing the order shown on the Wordpress site.

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Gabrielle P. ● 3 years ago

I sent you an email on 10/7/21 regarding the ticket, developers looked into this and everything appears to be working as it should it is possible the sync could've been delayed as it can take 5 minutes. Can you please provide an example of how you would like these to appear or of it not working and we can look into it further. The screenshots show everything appears to match on the website from the way you have the display order currently set. Banners are showing below the bounce houses as well.

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Jen H. ● 2 years ago

Hello,

Did you get your display order fixed?

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