Software for Party Rentals, Events, and Services
 
New Topic
SupportTopicProblemUncategorized

Contract "no longer valid' , no reason why

jason h. shared this problem 3 years ago
Solved

Neither the customer or I can access the contract. There it doesn't seem to be a reason why. The status is correct. This is happened in the past and I have never gotten an answer other than it is a random glitch

Files: Screenshot_2021... Screenshot_2021... Screenshot_2021... Screenshot_2021...
1 The same problem

Comments (1)

photo
1
Joel A. ● 3 years ago

Did you get it fixed? It works for me when I go to it... it takes me here without any errors:

https://rental.software/quotes/contractme.php?name=Ohio Mobile Gaming&qid=8683445&cid=7542663

Reply
photo
1
jason h. ● 3 years ago

That's the issue...nobody fixed anything and this happens several times per week.

photo
1
Joel A. ● 3 years ago

Gotcha so it wasn't working earlier, you didn't change anything and now it's working? It sounds like a caching issue but that only happens when the contract pages are hosted on your website, but this doesn't look to be the case here. I'll need to investigate this further

photo
1
jason h. ● 3 years ago

Same 8ssue...this is really screwing us up lately. 4x in 3 days, 4 accounts. The only way to work around is to turn it in green deposit paid

Files: Screenshot_20210929-131745_Chrome.jpg Screenshot_20210929-131738_Chrome.jpg
photo
1
Joel A. ● 3 years ago

I was able to reproduce it on this lead

https://rental.software/account/#/leads/8704445


It's because of the conflict/tight turn-around on this. If I reduce the tear down from 45min to 15 min it solves it.

The other way to fix this is to upgrade to a status that has conflicts on.

photo
Leave a Comment
 
Attach a file
Powered by: UseResponse - Ideas Management Software