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Package Required Accessories Issue

Austin B. shared this problem ago

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i have a package "Diamond Package" that has three "choose" required accessories with different quantities required. For some reason, on the wordpress page it is displaying 2 "choose" groups as required without the header titles and one "choose" as just accessories.

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Comments (3)

Brittany M. ● 20 days ago

Are you able to provide the link to this package's page? I am unable to navigate to it on your website.

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Austin B. ● 20 days ago

Yeah, I haven’t linked to this new segment of business yet until it’s complete completed. Here’s the URL.: https://chateaubounce.com/all-inventory/bradbury-events/diamond-package-3/

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Brittany M. ● 20 days ago

I am having our web team take a look and will let you know what they advise.

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Austin B. ● 20 days ago

Thank you

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Austin B. ● 17 days ago

Adding to this, is there a way to change the shadow color on the selected accessories? Currently, the shadow is so light that leads will have a very difficult time confirming their selections.

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Brittany M. ● 17 days ago

Thank you. I have updated the web team.

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Brittany M. ● 17 days ago

Our web team have fixed the page for you. They had to rebuild the page under https://chateaubounce.com/all-inventory/bradbury-events/diamond-package/ with this, you may have lost any elementor edits that you have made.

The web team also advised that the shadows/changes can be made via global css in elementor.

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Austin B. ● 17 days ago

Okay great, thank you! Was this just a fluke, or something that ill have to have adjusted in the future if I set up other packages like this?

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Brittany M. ● 17 days ago

I am checking with the web team and will let you know what they advise.

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Austin B. ● 14 days ago

It appears that the choose a cake stand and choose a prop headers have disappeared again.

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Brittany M. ● 14 days ago

Just to verify, what is the product page URL that you are using to view this item?

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Austin B. ● 7 days ago

https://chateaubounce.com/all-inventory/party-decor-packages/diamond-package/

on perhaps a somewhat similar note, this page is showing all of the optional accessories for the items within the package. I should only require "Choose you bouncer"

url: https://chateaubounce.com/all-inventory/party-packages/luxe-celebration-package/

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Austin B. ● 6 days ago

Any update on this?

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Brittany M. ● 3 days ago

I am checking with the developer for an update.

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