Customer adding items to quotes that are NOT available.

WILSON C. shared this question 3 years ago
Answered

How is this happening?


Example: Lead ID: 8633377

Comments (3)

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I have tried to recreate this and it will not allow me to get those items on that date?

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Is there a way to figure out how the customer did it?

It does show unavailable but the fact that those unavailable items made it to a quote scares me.

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sometimes a customer can change the date or items after already on the quote page...and then this will happen?

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