items not showing in cart

Ryan F. shared this question 3 years ago
Answered

items not showing in cart but do appear once you hit continue on the quote page, but still not showing in cart if you click on cart

Comments (1)

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Is it particular items not showing because it's working for me? (see screenshot)

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Not really. the lead ID I created below, none of the items showed up in the cart, but were on the quote once submitted. just selected various items.

#8619233

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I just tried again w/ the same date and items and still the items show up in the cart. Try clearing cache/history and send screenshots if you are having the same issue so we can show a developer. Thanks!

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ok. thanks

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I am still getting customers saying this is an issue.

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If you 'checkout' or go to the quote form w/o any items in your cart, it will display all of them. then if you add some items while on there, they do not show in the cart.

This is a known limitation as the checkout page doesn't add items to the cart the same way as the product/category pages do.

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