Missing Quote

Chad B. shared this problem 22 months ago
Awaiting Reply

I send a customer a quote that was fully visible. Now they want to book but I can't find it anywhere in my system. Here's the link I sent them.


https://rental.software/quotes/quote_confirm.php?name=Jumping%20Jacks%20Event%20Rentals%20LLC&qid=13074425&cid=11948663

Comments (4)

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I cannot pull it up with anything within that link either...what's the customer's name?

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Jamie Hendrix. Her customer profile doesn't have any leads under it. However, I obviously sent a link or she wouldn't have one. She sent me the odg of the quote too. 

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The problem w/ the original lead is that it's trying to save and it's saying there's no rental on it right now. I don't know if someone was trying to switch something out and it auto saved and they didn't get to save the new rental? It looks like Charity saved a new one

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Yeah. We created a new one from the odf the customer had saved. 

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