Automatic Email sharing our personal address

Eric E. shared this question 27 hours ago
Answered

We just discovered that at the bottom of certain automatic emails (Deposit Received, specifically) that there is a blurb "This email was sent by Let's Bounce Rentals.... personal address". Obviously we'd like to remove that, however there is nothing in the email template to indicate that will show in the final email. I also checked automations and filters. It does not show when I manually send a "Deposit Received" email to a customer. I'm at a loss!


I will say that we likely have our personal address listed with IO as our company address because that is where we receive mail. So, I am mostly concerned about figuring out how to find where that wording is hidden, and not so much about the actual address that shows up. I hope that makes sense.

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The address at the bottom of your quote emails is a legal requirement for all commercial emails under the CAN-SPAM Act. For this reason, it cannot be removed from the footer of your emails.


To change the address from your home address, you will need to go to Settings-->Warehouse Addresses in your account and update the company address listed there. You can use a P.O. Box or a virtual office address if you'd prefer not to have your home address displayed.

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