Prevent "no deposit" emails for events-- added to their invoice after their initial deposit was paid
Answered
We require a 50% deposit for any event that is booked. Sometimes customers call back after paying that deposit and book additional items. When this happens, they get an email saying that their deposit is overdue which causes panic and anger by customers. Can a parameter be set that says if the original payment or any payment was received that the customer doesn't get any further emails?
The same question
Probably the easiest thing to do is if you add anything to the lead would be just to zero out any deposit showing due? You can do this right on the deposit line, press custom and make sure there's no new amount showing due. There is also a "auto email" section of the lead where you can be sure no new auto email goes out about the deposit amount...but it may be easier to just clear out the new deposit amount.
Probably the easiest thing to do is if you add anything to the lead would be just to zero out any deposit showing due? You can do this right on the deposit line, press custom and make sure there's no new amount showing due. There is also a "auto email" section of the lead where you can be sure no new auto email goes out about the deposit amount...but it may be easier to just clear out the new deposit amount.
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