Incorrect Tax Withholding

Nicholas H. shared this question ago

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Good evening,

I have been noticing that for months now I have been submitting my sales tax earnings and each month the Oklahoma Tax Commission Portal was charging me Hundreds and even thousands of dollars more that I was receiving from customers who were booking. I conducted some analysis and observed that some of the rates are not reflecting the correct rates that are shown in this most recent 2025 PDF. I believe that is why I am paying more than I am receiving in sales tax.

Could you assign this task to someone on the team for review?

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Susan M. ● 21 days ago

The software is going to use the tax rate associated w/ the customer's address. I went through a couple of leads on the account and the rate was being calculated correctly. If you have examples of where you think it's not, I would send the lead example to us. Also, I would run your report you use for this and be sure the correct information is being pulled for tax payments....and let us know if you think the discrepency is there.

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Nicholas H. ● 20 days ago

Here are some of the examples that were correct and incorrect over last month..

City	County	Official City Rate	County Rate	State Rate	Official Combined Rate	Your Rate	Difference	Status
Tuttle	Grady	4.50 %	0.75 %	4.50 %	9.75 %	8.25 %	−1.50 %	⚠ Undercharged
Oklahoma City	Oklahoma	4.125 %	0 %	4.50 %	8.625 %	8.63 %	≈0 %	✅ Correct
Mustang	Canadian	4.50 %	0.35 %	4.50 %	9.35 %	8.85 %	−0.50 %	⚠ Undercharged
Newcastle	McClain	4.00 %	0.50 %	4.50 %	9.00 %	6.75 %	−2.25 %	🚨 Undercharged
Blanchard	McClain	5.00 %	0.50 %	4.50 %	10.00 %	6.83 %	−3.17 %	🚨 Undercharged
Yukon	Canadian	4.00 %	0.35 %	4.50 %	8.85 %	8.97 %	+0.12 %	✅ Slightly over
Piedmont	Canadian	5.00 %	0.35 %	4.50 %	9.85 %	9.85 %	0 %	✅ Correct
Bethany	Oklahoma	4.00 %	0 %	4.50 %	8.50 %	8.50 %	0 %	✅ Correct
Norman	Cleveland	4.125 %	0.125 %	4.50 %	8.75 %	5.83 %	−2.92 %	🚨 Undercharged
Edmond	Oklahoma	3.75 %	0 %	4.50 %	8.25 %	7.08 %	−1.17 %	⚠ Undercharged
El Reno	Canadian	4.00 %	0.35 %	4.50 %	8.85 %	9.35 %	+0.50 %	⚠ Overcharged
Choctaw	Oklahoma	5.25 %	0 %	4.50 %	9.75 %	9.75 %	0 %	✅ Correct
Kingfisher	Kingfisher	3.50 %	1.25 %	4.50 %	9.25 %	10.00 %	+0.75 %	⚠ Overcharged
Shawnee	Pottawatomie	4.00 %	1.495 %	4.50 %	9.995 % (~10%)	5.99 %	−4.01 %	🚨 Undercharged
Midwest City	Oklahoma	4.60 %	0 %	4.50 %	9.10 %	0 %	−9.10 %	🚨 No tax charged
Arcadia	Oklahoma	4.00 %	0 %	4.50 %	8.50 %	8.25 %	−0.25 %	✅ Minor

Here are some of the examples that were correct and incorrect over last month..

City	County	Official City Rate	County Rate	State Rate	Official Combined Rate	Your Rate	Difference	Status
Tuttle	Grady	4.50 %	0.75 %	4.50 %	9.75 %	8.25 %	−1.50 %	⚠ Undercharged
Oklahoma City	Oklahoma	4.125 %	0 %	4.50 %	8.625 %	8.63 %	≈0 %	✅ Correct
Mustang	Canadian	4.50 %	0.35 %	4.50 %	9.35 %	8.85 %	−0.50 %	⚠ Undercharged
Newcastle	McClain	4.00 %	0.50 %	4.50 %	9.00 %	6.75 %	−2.25 %	🚨 Undercharged
Blanchard	McClain	5.00 %	0.50 %	4.50 %	10.00 %	6.83 %	−3.17 %	🚨 Undercharged
Yukon	Canadian	4.00 %	0.35 %	4.50 %	8.85 %	8.97 %	+0.12 %	✅ Slightly over
Piedmont	Canadian	5.00 %	0.35 %	4.50 %	9.85 %	9.85 %	0 %	✅ Correct
Bethany	Oklahoma	4.00 %	0 %	4.50 %	8.50 %	8.50 %	0 %	✅ Correct
Norman	Cleveland	4.125 %	0.125 %	4.50 %	8.75 %	5.83 %	−2.92 %	🚨 Undercharged
Edmond	Oklahoma	3.75 %	0 %	4.50 %	8.25 %	7.08 %	−1.17 %	⚠ Undercharged
El Reno	Canadian	4.00 %	0.35 %	4.50 %	8.85 %	9.35 %	+0.50 %	⚠ Overcharged
Choctaw	Oklahoma	5.25 %	0 %	4.50 %	9.75 %	9.75 %	0 %	✅ Correct
Kingfisher	Kingfisher	3.50 %	1.25 %	4.50 %	9.25 %	10.00 %	+0.75 %	⚠ Overcharged
Shawnee	Pottawatomie	4.00 %	1.495 %	4.50 %	9.995 % (~10%)	5.99 %	−4.01 %	🚨 Undercharged
Midwest City	Oklahoma	4.60 %	0 %	4.50 %	9.10 %	0 %	−9.10 %	🚨 No tax charged
Arcadia	Oklahoma	4.00 %	0 %	4.50 %	8.50 %	8.25 %	−0.25 %	✅ Minor

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Susan M. ● 20 days ago

Sorry, do you have any leads that are showing a discrepency? I think we need to see which leads are calculating tax wrong and why and go from there. How are you running the above report?

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