having issues with getting my quickbooks online sinked to my IO

Charles R. shared this problem 22 months ago
Awaiting Reply

Hello, I am having issues with getting my QuickBooks account linked it is the online platform. For some reason, it set it up as the desktop version when I have the online version. Needless to say I need to link IO to my QuickBooks. You can call me at 346-264-1594 or just respond to me on my listed email. I believe eventhawk contacted you about the issue already.

Comments (1)

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It looks like you just chose the wrong one when going to integrate. Go back now and choose the online version and when you do click "Connect IO Sync"

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Ok so why won’t it let me remove the other one?

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You can't. I suggest maybe changing the desktop name to something like "inactive" so there is no confusion between the 2.

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