Higher Number of Square Failed Payments
Answered
Is this an issue with Square, or on IO's end? I checked the payment processing log and have had a few customers reach out this week, saying they kept getting declined on the deposit.
Do you have a lead number where the customer tried to pay the deposit but got declined? Your settings under Settings-->Merchant Services-->Square are linked up properly, but you can always un-link and re-link your Square account as well. Let me know if you find any lead numbers or any examples of the errors customers are receiving!
Do you have a lead number where the customer tried to pay the deposit but got declined? Your settings under Settings-->Merchant Services-->Square are linked up properly, but you can always un-link and re-link your Square account as well. Let me know if you find any lead numbers or any examples of the errors customers are receiving!
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