Sales tax not working when I select 2 items from inventory
Answered
So I have 1 bounce house and 1 tent in current inventory.
1. When I select ONLY the bounce house, the tax gets calculated correctly.
2. When I select BOTH the bounce house AND the tent, for some reason tax gets excluded from subtotal quote?
Files:
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The same question 
This looks to have more to do with the address being incorrect than the rental items. We use the USPS database to look up addresses when you create leads on the back end so we can minimize tax rate lookup issues. When it errors, it uses a default rate (yours is currently either not set or set to 0).
Does this issue happen when you use a non-fake address?
Also, it looks like your account was registered in 2019, but you've just began using it. We have an updated version of the software that I would recommend staring with early since we'll eventually be migrating all users to that. Can we toggle your account to use that upgraded version by default?
This looks to have more to do with the address being incorrect than the rental items. We use the USPS database to look up addresses when you create leads on the back end so we can minimize tax rate lookup issues. When it errors, it uses a default rate (yours is currently either not set or set to 0).
Does this issue happen when you use a non-fake address?
Also, it looks like your account was registered in 2019, but you've just began using it. We have an updated version of the software that I would recommend staring with early since we'll eventually be migrating all users to that. Can we toggle your account to use that upgraded version by default?
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