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Displaying Rented Unit Image in Automated Emails

Juan M. shared this question ago

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Hi,

I’m currently customizing my automated emails and would like to display the image of the specific rental unit each customer has booked, ideally within the contract reminder email.

In some cases, my customers rent multiple units, and I’d like to either:

Display all rented unit images in the email, or
Dynamically show the image that corresponds to the unit referenced in the contract reminder

Is there a way to accomplish this? If not, is there a workaround or enhancement you’d recommend?

Thanks

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Comments (2)

Gabrielle P. ● 4 days ago

You can use the variable (*rentalimage*) where you want the images of the rentals to show.

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Juan M. ● 2 days ago

I tried it but didn't work. is there another way to try

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Susan M. ● 2 days ago

What is the name of the template you added this to?

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Juan M. ● 2 days ago

I tried on the Customer - Contract Email template and on the Customer - Send Contract Reminder (before event)

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Susan M. ● 2 days ago

So you don't want the rental names listed, just the images?

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Juan M. ● 2 days ago

Instead, the current image is displayed. I'm trying to figure out if it's possible to display a picture of the actual unit they're renting.

Files:

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Susan M. ● 2 days ago

Ok, so just images and place there?

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Juan M. ● 2 days ago

Yes, please show only the rental image there.

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Susan M. ● 2 days ago

Ok this has been added to both emails

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Juan M. ● 2 days ago

Thank you, Susan. If I need to play around with the size of the image, can I do that in the code view?

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Susan M. ● 2 days ago

Yes you can. Let us know if you need help with this

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Juan M. ● 2 days ago

I would consider including both the image and the rental name, but would prioritize the image.

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