Custom Report no Longer Showing Each Individual Rental Item.

WILSON C. shared this problem ago

Solved

Hi IO,

I have had a custom filter report that I have been using for years called "***Delivery Excel Data***"

This report allowed me to see each rental for each event.

Each rental item had it's own row in the report.

For some reason about 3 weeks ago the report no longer shows each individual rental for each event on it's own row.

I believe the column name that showed me each rental on it's own row was simply called "Rentals Name"

Instead of showing each rental on it's own like like it did for years, it now only one rental time on the lead and then quantity will show the number of all rentals on the lead.

I'm not sure how this stopped working. I haven't touched this report in years.

How can I fix this so I can go back to seeing each rental item on it's own row for each lead.

Thanks!

Ken

The same problem

Comments (4)

Tim B. ● 3 years ago

It was us. I've fixed it for you. Sorry for the trouble. Thanks!

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WILSON C. ● 3 years ago

HI Tim,

Thanks! It worked perfect for a few day and now it went back to only showing one rental.

Can we fix this again.

Thanks,

Ken

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Tim B. ● 3 years ago

It was set to group by lead ID. I removed that. It should be working again.

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WILSON C. ● 3 years ago

Thanks Tim!!! You're the man!

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