Housekeeping and accessory pricing
New
Just a couple quick housekeeping notes:
- The Knowledge Base doesn’t mention anything about upsells showing on product pages or in the cart, so the chatbot says the “customer upsell” setting doesn’t apply. It points you to WordPress instead, which might confuse people because that setting does impact the "You might also be interested in:" section, as well as the flyout cart upsells.
- Also, a small language thing: in the section within inventory item where you choose which pages items appear on, it says “quote form,” but the chatbot and the KB refer to it as “quote request.” I figured they’re the same, but the inconsistency could trip people up.
- I mentioned this in the ticket, but my suggestion is to always show pricing for accessories. You show pricing for rental items without having a date listed, but not accessories? I don't understand the thought process.
- Show linked accessory pricing in on the quote form. Asking customers to add something without knowing the cost probably isn’t great for conversions.
I like this idea
Replies have been locked on this page!