Web site not ''open'' but customer is able to go by a quote or contract and changed the items

do you have your settings/online quoting setting disabled to no? i think that should keep them from being able to do that

Both allow autobooking and display quote are YES

Do i have to put both to NO ? or only autobooking ?

They are probably using the "edit" button on quote confirm page...we can remove this for you?

Susan, i think it would be a good solution but before; can you have a look at that leads, if you look at the quote, the button ''edit'' is not there so i guess i removed it. BUT you can still click on items and access the web site... how do we prevent that for now ?

leads:

12886083

It's because you are using the "rental link" variable for your items. We can use just the regular rental name variable

Thank you

Can you modify il all 4 quote templates ?

Remove EDIT and use the rental name with no link ?

Thank you

How long before you actually have your website go live

Hoping before high season. But even when it will go live, we will not have customer autobook except for take out which is a small part of our business. We do not see the faisability of online booking vs employees availability.

Ok, this has been updated on all...we can always revert back when you go live

thank you

Also on the quote confirm,

on leads: 12861843 - we see correctly the original price and the discounted price on the first 2 items but not the others...

Can you see why ?

I was having a developer take a look at this...did you happen to see this on any others? I only see it on this one so far

Also, if by mistake, we send the contract link to a customer for a lead in Quote status,. When customer open the link it says it is invalide. BUT if he clicks on ''try again'' it opens the web to a quote confirm email where they can modify. Can you please withdraw this link in the 4 templates ? Thank you

Do you have another example of this? Our developers are working on this but we need a lead example that is still in quote status, Thanks!

Are you looking for an exemple of the discount not showing for all items or an exemple for the link that opens the ''web site'' to the customer ?

An example of when you accidentally send a contract link to the customer when it's still in quote status?

I do not have an exemple but i could do it again

What happened is the resp chose an email template with the CONTRACT link instead of the quote link

Of course, system pop a warning that the customer will not be able to see the contract because still in quote status but the resp clicked ok and send it anyways. The customer received the email, click on the link and the message below shows:

It says; you entered an invalid link or expired link. Click here to try again

When you click ''click here to try again'' it opens a page on the web site where customer can change his quote.

I can't send to me this because since i have an account, it does open the contract so not sure how to send you an exemple of this. Maybe i can try to send it to you if you give me an email address ?

You can send a link to the support@inflatableoffice.com address

Just sent it. Let me know but since you are logged in my guess is that it will open the contract for you as it does for me

I also sent it to somebody external and just looked with him and when he opens the link it says ''invalid click here to try again and then it opens the quote page.....''

I don't see it...what lead # did you send it from?

12945093

object is: exemple for Web site not ''open'' but customer is able to go by a quote or contract and changed the items

thanks!

This is fixed now...the customer will no longer be able to go back and edit the quote