Alert for suboptimal reservation?

Nick S. shared this question ago

Answered

To keep things simple, we wish to bill in 4-hour blocks. This is already in place.

However, we do not want to risk losing business for individuals who may want to bill outside of this method.

Is there a way to add a notice to the checkout if someone books, for example, a 6-hour event where they are then paying for 8 hours?

A lot of our business is with individuals, and most of our customers appreciate the simplified 4-hour billing model. But we want to make sure that we have some visibility for anyone looking for something different, and we would like to get that in the checkout/quote generation process.

If this is a better thing to present to the site designers, that is fine. I simply wished to ask here just in case before using up time in our contract.

Thank you for your time.

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Comments (1)

Cody S. ● 4 years ago

Anyone in our support department can add a message to the quote form easily. What would you like it to say exactly?

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Nick S. ● 4 years ago

Something where, if the reservation timeframe is not divisible by 4, it says

"We see you have a reservation that is not divisible by four hours. Note that all products are rented in four-hour blocks."

Sorry for only just now seeing your response!

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Cody S. ● 4 years ago

It would be a lot more difficult to display this message with a condition like that. I was referring to displaying something like "Events are charged in 4 hour increments. A 5 hour event will be charged the 8 hour event rate." Somewhere near the time input on the form.

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