Delivery Planner Issue - Showing Teardowns before Setup
Answered
Hi,
I have had this issue a few weekends in a row now.
When printing the directions (see attached screenshots) the teardown shows up before the setup despite me fixing the order on the delivery planner and triple checking its not backward (see other screenshot). Lastly, this causes the "rental load order" and "equipment packing lists" to not reflect the items from the lead that has been switched.
I believe this might be caused by an automatic feature when the delivery time is later than the event start time or something along those lines. The way my clients book, they just put the drop-off time instead of event start time. Is it possible to change this in the system so that I don't have to manually move things around every weekend.
The same question 
I refreshed this and saved and it seems to be ok now...and you should be able to go to planner to make an adjustments needed. Let us know if this keeps happening..
I refreshed this and saved and it seems to be ok now...and you should be able to go to planner to make an adjustments needed. Let us know if this keeps happening..
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