Auto Response
Answered
Hello. Chuck here from SuperFun. It seems that our system is not responding to customers with our normal auto-response after they request a quote or visit our website. Thanks.
Hello. Chuck here from SuperFun. It seems that our system is not responding to customers with our normal auto-response after they request a quote or visit our website. Thanks.
The same question
is this something new you have set up or something you been using for a long time?
is it texting or emails?
is this something new you have set up or something you been using for a long time?
is it texting or emails?
Do you have a lead where this has happened?
Do you have a lead where this has happened?
We have responses set up to go to customer or lead that is interested or visits our site. I believe it happened with "Angle Kennedy." Thanks.
We have responses set up to go to customer or lead that is interested or visits our site. I believe it happened with "Angle Kennedy." Thanks.
Look at Hannah Frye. It says i.o. sent her email in 1969
Look at Hannah Frye. It says i.o. sent her email in 1969
Are you referring to the Event Hawk automation that runs? I need a little more info on what is "normal" and should be happening?
Are you referring to the Event Hawk automation that runs? I need a little more info on what is "normal" and should be happening?
Hey Gabby! I guess some of our potential customers aren't receiving the automated "Thank you for visiting our website, is there anything we can help yoou with, etc." message that automatically sends after someone reaches out. I will try again today to test it. Thanks.
Chuck
Hey Gabby! I guess some of our potential customers aren't receiving the automated "Thank you for visiting our website, is there anything we can help yoou with, etc." message that automatically sends after someone reaches out. I will try again today to test it. Thanks.
Chuck
I see you guys have an auto email set up in the email center for "Customer - Visitor Feedback" and when viewing the log for that email template it appears it is going out as it should if that is one you are referring to.
I see you guys have an auto email set up in the email center for "Customer - Visitor Feedback" and when viewing the log for that email template it appears it is going out as it should if that is one you are referring to.
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