Assistance Needed with Discount Inventory Item Quantity

Charlie V. shared this question 5 hours ago
Answered

I’m reaching out for assistance with a Discount inventory item in our system. We currently have it set up to help determine commission fees for our sales reps. However, the quantity is showing as -20, and it's now affecting our leads.

We would like this item to have unlimited quantity again so that it no longer causes availability issues on events.


Can you please advise on how to make the quantity unlimited again or adjust it for us?89cfa5b8027dc765e18b262e6d3c3d9a

Comments (1)

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You currently have this item set as a "consumable" item. On the top of the page uncheck this and either enter an amount or make unlimited

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When I make it an unlimited quantity the negative quantity doesn't let me save.

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2

Did you uncheck the consumable box? Do this and it will allow you to clear out the quantity

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So be sure to uncheck first, fix quantity then mark unlimited

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fixed it. thank you!

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