Bots and spam requests

Luis C. shared this problem 5 days ago
Solved

Hello, lately we have been receiving many notifications from spam or bots. Not sure if they fill out the contact request form or somehow. We have the captcha on our website but somehow we still receive many everyday. This is the 3rd time we report this. Each time a solution is found but only temporarily and it happens again.

Comments (2)

photo
1

We will have our developers take a closer look and let you know what they advise.

photo
1

Our developer found that the recent influx of spam requests was coming from the contact us form on your site. They have updated the captcha to v3, which should improve the issue.


Troubleshooting spam can be frustrating because it is an ongoing process where we identify sources and implement defenses. There isn't a single, permanent solution to eliminate all spam, as spammers constantly evolve their methods, but hopefully this curbs the issue for the long-term.

Leave a Comment
 
Attach a file