Error sending invoices and contracts
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I am getting an error that says Error: Unable to send, email address validation failed. It worked 10 minutes ago but now it is not.
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Are you trying to send an email while logged into the username Audrey?
If you go to Settings-->Workers-->Your Worker Profile-->@ Email settings, it looks like there is a username/password error.
You may need to re-enter the SMTP Password and save.
Let us know if you have any questions.
Thank you
Are you trying to send an email while logged into the username Audrey?
If you go to Settings-->Workers-->Your Worker Profile-->@ Email settings, it looks like there is a username/password error.
You may need to re-enter the SMTP Password and save.
Let us know if you have any questions.
Thank you
That did not work.
That did not work.
That did not work.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you trying to send an email while logged into the username Audrey?
If you go to Settings-->Workers-->Your Worker Profile-->@ Email settings, it looks like there is a username/password error.
You may need to re-enter the SMTP Password and save.
Let us know if you have any questions.
Thank you
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That did not work.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you trying to send an email while logged into the username Audrey?
If you go to Settings-->Workers-->Your Worker Profile-->@ Email settings, it looks like there is a username/password error.
You may need to re-enter the SMTP Password and save.
Let us know if you have any questions.
Thank you
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Can you try clicking the Grant Outlook Permission button on your worker profile email settings?
Can you try clicking the Grant Outlook Permission button on your worker profile email settings?
Test log in is now working but I still cannot send emails.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Can you try clicking the Grant Outlook Permission button on your worker profile email settings?
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Test log in is now working but I still cannot send emails.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Can you try clicking the Grant Outlook Permission button on your worker profile email settings?
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We were able to send a test email from your account to our inbox and received it. Are you able to refresh your page and try sending the email again?
We were able to send a test email from your account to our inbox and received it. Are you able to refresh your page and try sending the email again?
It is not working. The test login works but I can not send contracts or invoices.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
We were able to send a test email from your account to our inbox and received it. Are you able to refresh your page and try sending the email again?
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It is not working. The test login works but I can not send contracts or invoices.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
We were able to send a test email from your account to our inbox and received it. Are you able to refresh your page and try sending the email again?
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Are you able to send a full screenshot of your screen and the error your are receiving?
Are you able to send a full screenshot of your screen and the error your are receiving?
I just sent it.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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I just sent it.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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This is a different error than what I was getting. I do not understand why it was working perfectly fine this morning and now it is giving me errors. I did not change anything.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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This is a different error than what I was getting. I do not understand why it was working perfectly fine this morning and now it is giving me errors. I did not change anything.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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This is the other error.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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This is the other error.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Are you able to send a full screenshot of your screen and the error your are receiving?
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Are you putting in the template?
Are you putting in the template?
Yes. I just sent another screenshot with the same error message with me logged in as Bobby.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Jen Hartley
Are you putting in the template?
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Yes. I just sent another screenshot with the same error message with me logged in as Bobby.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Jen Hartley
Are you putting in the template?
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Thank you for these examples. We are having a developer take a look asap.
Thank you for these examples. We are having a developer take a look asap.
Our developers advised this should be fixed. Could you please refresh your page and try to send an email again?
Our developers advised this should be fixed. Could you please refresh your page and try to send an email again?
It is working. Thank you.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Our developers advised this should be fixed. Could you please refresh your page and try to send an email again?
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It is working. Thank you.
Audrey Weber
Office Manager
Bobby K Entertainment
607-562-8406
New Comment
Error sending invoices and contracts
Brittany Malak
Our developers advised this should be fixed. Could you please refresh your page and try to send an email again?
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We are having this issue as well
We are having this issue as well
Are you also receiving the same error "Unable to send. Email Address Validation Failed" ?
Are you also receiving the same error "Unable to send. Email Address Validation Failed" ?
This has been resolved!
This has been resolved!
Replies have been locked on this page!