Quote Confirm Email Format

John D. shared this question ago

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We are in the process of changing our online quote formatting but I am having a problem with the "Quote Confirm Email" found under Integration>online quoting. The one that I actually have active is named "BHOTC Custom Quote Confirm Email". It is just a copy of the original template. Here is a copy of the link:

https://www.inflatableoffice.com/quotes/email_quote.php?name=Custom+Bounce+Houses+On+The+Cheap&qid=1445120&cid=1479328&sendtocomp=Yes

Anyways, the issue I am having is that when I go through the process of creating a quote and then email it to myself it looks great when I view the email on my mobile phone but it looks terrible when I view the email on my computer. I have included a screen shot of the quote from my PC as viewed in my email via an attachment in word. Any idea what may be causing this?

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Comments (1)

IO S. ● 8 years ago

This is a known limitation of Gmail. They remove certain elements. I've entered it as an task for our dev team. Thanks.

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