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Price not updating on website

Skylar P. shared this question 4 years ago
Awaiting Reply

I changed some pricing and usually it updates on wordpress plugin right away. I can't get it to update, I tried a force sync and clearing the cache but it is still showing the old pricing. Can some one look into this for me?

Comments (11)

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What is the item and what price should be showing?

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I changed the price on at least 20 items.

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Ok just a few with what the price should be so that I can verify why it's not changing?

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None of them have updated.

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I understand, but I still need to know what I'm looking for...

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10x10 pop up should be 120, 10x20 should be 200, 20x20 pole tent should be 275

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Ok so I have been trying to get into your WP but it is telling me that the password is incorrect (see screenshot)

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I just emailed you the password

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It probably wasn't updating because the password we had for your WP integration was incorrect. I have synced this morning...going to take some time but it should update soon

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oh geez I should have been able to figure that out, thanks!

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Give an hour or so...might take a little longer to play "catch up"

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