Website and account questions for Screwy Louies (screwylouies.com)

I also added the Pirate Ship to the cart and it allowed me to add 50 of them when we only have one.

Your site questions 1-7 are being reviewed further by our web team and we will advise when we have an update.

Account questions

8) Yes API does reset on the 1st

9) Developer advised looks like a standard login MFA code. You can safely ignore because they couldn't have gotten in unless they had access to your text messages.

I also have developers looking further into your accessory and time picker question and will advise when we have an update.

1. OPcache reporting full does not necessarily mean it needs to be emptied. It's just being fully utilized. We can investigate this seperately, and determine if any change is needed.
2. The cron should already be running each day. It just may not always be reported through WordPress. I can enable the WP cron in WordPress if you'd prefer that as well.
3. WordFenec has a limt to how often the rules are allowed to be updated. It will retry until it's successfull, but this shouldn't impact anything as they haven't been changed recently anyway.
4. Your employment form/page is set to exclude elementor from creating leads so their info will only be emailed or take the action you have set on the submit button in the form.
5. That plugin is still usefull for security despite not being on Siteground. You can remove it if you're having issues with it.
6. At this time we aren't using this, as we don't believe it will offer any more advantage to the other caching we use.
7. This should be hidden now.

Hello Gabrielle,

Are you still working on the accessories issue and the time picker? Also, sometimes the calendar will bring up prices under the date with nothing being in the cart. It is random when it does happen. For example it asked for a start time/date and every day showed $4,000.00. I have seen posts about the pricing needs to be set correctly for that piece of it to work. It did not go much into how to correctly set pricing.

The time issue should be good to now. Developer is still applying the fix for the accessory qty issue but it appears to be fixed at the main item level. What date/time was set when you were seeing the $4,000 show?

There was not a date set. It showed that when I opened up the date and time picker. I had not picked a date ot time.

I tried to replicate and been unable. The plugin was needing updated so that was done and might have fixed the pricing issue. If you see it again let us know and capture a screenshot if possible.

One more thing on the time picker. So if someone wants a rental at 6pm.....it is showing that the only option for end time is 9pm. We would let them keep it until midnight, etc. Is there a way to change that so it does not cut off the end time?

The latest end time showing in now 11 PM, you can adjust the hours in the Settings--Online Quoting under the event availability section.

I am confused and am asking for your help on this. We would like the customer to be able to have a start time anytime up to like ten or 11pm, even though 6 hours would put it at 4am, we would just pick it up in the morning. Even if they booked at 7pm, we would pick it up in the morning without the additional charge. What settings do I need to do in order to make it so that they can not start and event after 11pm but won't show the 12 - 8am times? I am not sure if that makes any sense.

The updated plugin now has a setting to allow an overnight upsell please see attached for reference. This would allow you to set a default time for next morning pickup when they choose the option.

Hi Gabrielle, thanks for the overnight upsell. I have a few follow-ups:

1. Overnight upsell: It’s working, but it charges by the hour all the way to the next-day pickup ($400 more for an 8–11 p.m. booking, $950 more for 9 a.m.–noon). I see I can add an “Overnight” price override on each item for a flat price. Is there a way to set the overnight option be offered only for late start times, like 5 p.m. or later? Otherwise a morning customer gets about 24 hours for the same fee.
2. Inventory limit: The cart still lets me add about 35+ cornhole boards. We own 2 sets.
3. Banners: “Pickup Available” shows on the black folding chairs but not on the blue folding chairs or tables, or other tent items, even though the settings are identical (Custom, Always Show: Pickup Available). I’ve re-saved, forced sync, and purged the cache..

Thank you!

1) We would need to adjust the overnight filter and pricing tier to kick after 5pm or if midnight is crossed but we need to know the cut off time for overnight. Is it 10AM for next morning pickup?

2&3) Developers are looking into this further and I will advise when we have an update.

10am would be the pick-up - if midnight is crossed from the event start time. Thanks,

Go ahead and test out with the 5 in 1 Rainbow Bounce Combo I have the overnight filter updated see if it's pricing correctly for you now.

I did try this and did not see that it worked. I put in the date, chose the start time and 8pm and it asked me to set a end time, which I could only choose as the latest 11pm and that is what it took and it did not show anything about a 10am pick up.

Please see my video response HERE.

In the WordPress plugin under Cart Settings, “Hide end time in cart” is ON. Calendar mode is single-day and Multi-Day is OFF. Our default rental is 6 hours (8:00 am to 2:00 pm).

The page is receiving the setting as ON, but the cart date picker still shows the End field. It does not fill in the end time automatically, and it won’t let the customer continue until they pick an end time themselves.

Steps to see it: open any rental (for example, the 5 in 1 Rainbow Bounce Combo), click Add to Cart, pick a date and a start time, and click Continue. You get “Please select a valid date and time range.”

What we need: the customer picks a date and start time only, and the end time is set to the start time plus 6 hours. Right now a customer who starts at 8 pm can pick 11 pm as the end, which isn’t how we operate.

Thanks Doug, I have developers taking another look and will advise when we have an update.