Pick Up Address
Awaiting Reply
Is there a way to set the venue address as our warehouse when a customer selects "Warehouse Collect" as a delivery method?
At the moment, it shows the customer's address
The same question You can't vote. Please authorize!
We are checking with our developers and will let you know if this can be updated.
We are checking with our developers and will let you know if this can be updated.
Here is what our developer advised:
The Pick-up at Warehouse setting doesn't change the venue address, and there's no setting that does that today. When a delivery method has it set to Yes, the sales tax is calculated using the warehouse address instead of the venue address, and the lead shows up in the pickup row of the Delivery Planner. The venue on the lead stays as whatever was entered, which is usually the customer's address. So their tax should already be correct on these orders even though the venue shows the customer address.
Here is what our developer advised:
The Pick-up at Warehouse setting doesn't change the venue address, and there's no setting that does that today. When a delivery method has it set to Yes, the sales tax is calculated using the warehouse address instead of the venue address, and the lead shows up in the pickup row of the Delivery Planner. The venue on the lead stays as whatever was entered, which is usually the customer's address. So their tax should already be correct on these orders even though the venue shows the customer address.
Replies have been locked on this page!