Troubleshoot: Negative Inventory

Ryan K. shared this question 5 hours ago
Need Answer

Hi Team,

I'm experiencing negative inventory (and subsequently, my clients) when booking certain inflatables (42' Obstacle Course, 12' slide, 20' obstacle course - yes, these are related items).

Please have a look at order #79031977.

If you could educate me on why this is happening and how to self-troubleshoot it in the future, that would be great!

Best,

Stephen

BounceNC

Comments (2)

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Based on the first picture, it looks like you have them related AND you have them set up as an accessory. If you click the red, it will generally tell you what it is but in this case, I'm going with my gut that it thinks you're trying to book 2 things when you book one. I would go with the accessory setup instead of the relationship setup.

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So I should remove the relationships all together and simply set them up as accessories?

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Yes

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