Drop off appearing as a Teardown

Lindsay W. shared this question 20 days ago
Answered

I am working with lead 74461353 and I am trying to place it on my delivery planner for a delivery. However, everytime I place it, I get a warning that the delivery is actually a tear down. When I go to print the delivery appears as teardown on the delivery planner

Comments (3)

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I see you have 2 shifts scheduled on Big Tex Trailer setup on 8/28/26 at 10:30 am and teardown on 8/30/26 at 4:45 pm for lead 74461353 and I can see them in their respective spots on the planner. What dates do you have applied on the planner when printing and seeing this issue? Can you show me an example where you are seeing this behavior?

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I resolved it on our end. Our customer updated their delivery window nut that new time was not added i to IO. As a result, when we tried to add it to the delivery package for the new time, the delivery planner flipped the delivery to a tear down.


We fixed the issue by updating the delivery window

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Thanks for advising if you have issues going forward and need us to take another look let us know!

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