Worker app text template category
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I noticed when creating a text template, we can assign a category which allows the template to show in app. If I set a template to this category and delivery crews send it, does that count against their user of the phone line or will it just be like automated text?
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The category only makes the template available in the Worker App; it does not make the message automated. When a delivery crew member sends it while logged into their worker account, the text goes through IO Phone and counts toward that worker’s monthly IO Phone usage threshold.
The category only makes the template available in the Worker App; it does not make the message automated. When a delivery crew member sends it while logged into their worker account, the text goes through IO Phone and counts toward that worker’s monthly IO Phone usage threshold.
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