New IO Plugin seems to have broken checkout/cart

Matthew M. shared this problem 4 hours ago
In Progress

Hello, I updated to the new IO Plugin yesterday. There seems to be an issue with the checkout/cart system now. I can't add anything to the cart, the date picker doesn't appear to be working and there are spinning loading circles on the items on the category pages. Pretty sure no one can get a quote on the website at the moment. I have attached a video to hopefully help pin it down

Comments (1)

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The newest plugin update now requires customers to first select a delivery or service date using the “Set Date” option before customers are able to add items to the cart or request a quote. Once a date has been selected, customers can then proceed with the “Check Delivery” process to confirm availability and continue with checkout or quote requests.

This requirement has been added to ensure accurate scheduling, improve delivery coordination, and prevent availability conflicts before an order is submitted. By making date selection mandatory at the beginning of the process, the system is able to provide a smoother, more reliable, and better-organized customer experience while reducing delays and incomplete quote requests.

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Yes, I am aware of that. The issue is that once you pick a date it grays out all of the add to cart buttons and you can no longer add anything to the cart. You can't add it from the category pages or the item page. I have included another screen recording.

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Also, Up selling at the bottom of the rental item page appears to be broken as well

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We have our developers looking into this further and will advise when we have an update.

Thanks!

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Thanks! I don't know if this helps narrow it down but I also can't seem to update the plugin. I am on version 1.1.2 , it says I can update to 1.2.3 but once I update it and refresh the page I am still on 1.1.2 and the option to update to 1.1.3 has reappeared. Screen recording attached.

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Thanks I've added this to the open ticket for developers further review.

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