Can't use < when texting in app.

Talon H. shared this question ago

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I tried to tell a customer it'd take <10min but everything after and including the < in the message wasn't included in the text.

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Comments (3)

Brittany M. ● 20 days ago

Do you have an example from the text log we can take a look at?

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Talon H. ● 8 days ago

This is the message: https://rental.software/account/#/settings/iophone/texts/6967137

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Brittany M. ● 20 days ago

If you could advise method of sending (email, phone bar, etc.), exact text content sent, any relevant error message (or lack of). Thank you

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Talon H. ● 8 days ago

I don't remember what the original message was sent through. But turns out that "<" by itself is ok. But <10 is a different story. It still works when sent via email-to-text, as well as the phone bar, but the IO Workers app on iOS has an issue that I was able to just reproduce.

On the iOS IO Workers app, texts including < with anything immediately following (like an HTML tag) breaks the message. <1, <2, <text, etc.

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Brittany M. ● 7 days ago

Understood. I am having our developers take a look. Thank you

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IO S. ● 6 days ago

Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.

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