Move the Required Accessories section up higher on the page

Cindy B. shared this question 20 days ago
Pending

Can Accessories such as Select Wet or Dry as shown in the picture below be moved up closer to the Add to Cart Button? People natually try to add it to the cart as is, then the message pops up telling them they need to select an accessory but then they have to scroll to find where they need to choose the accessory. I'd like to put an Accessories in the red circled area in the second picture. Not an urgent question but after you fix people's disappearing quotes and my disappearing inventory I would love if this is possible. Thank you.

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Comments (1)

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Good morning Cindy,

If you check here in every item that is wet/dry this will move it to the top of the page.

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It only puts the “Select” statement there but not the choices of “Dry” or “Wet” so there is nothing for them to choose. Clicking on the “Select” doesn’t bring up the choices either.

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it needs to look like this

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I will have a developer look into this.

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Any update on this one as well?

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Per Developer:

This has been fixed please let us know if not.

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Better but it needs tightened up some

Here is what they see when they land on the item

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So the options are not showing right at first. They do not show up until they click the Select button then they see this

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but then once they choose an option the screen kind of goes haywire and adds the SELECT WET OR DRY STATEMENT TO THE NAME OF THE ITEM

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Then when they click the Add to Cart button, there is no kind of confirmation that it was added and they manually have to go look at the cart to see if it is there.

They need to have the options showing automatically just like when it is down below in the item. The Select Wet or Dry box should not be a clickable item. It should just be an instructional box like it is in the Accessories section down below.

Then when the option is chosen, it should not tack on the option in the name of the item right there on the screen. It should highlight the option chosen like it used to do below.

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then When it is added to the cart, the cart box should pop out and show them it was added like before

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So basically it just need cleaned up to make it work like it does when it is down below in the REQUIRED ACCESSORIES section only it just needs to be up top


Thank you,

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That is just the way it works it shows the choose first and when you click on it it will open up the choices to choose from.

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It doesn't do that now in the Required Accessories section down below. Maybe the developers can fix it when they look at the other haywire things I mentioned too.

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I can ask!

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