Data Loss
Answered
It appears that some of our leads from earlier have been restored, but everything newly created after that point is now missing.
See attached screen shot with a confirmation email that was sent out for a new booking, but there is now no record of that lead in IO. There are several examples of this happening from today.
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Screenshot 2026...
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Due to some uncontrollable network issues between our two servers, IO experienced issues with saving leads, inventory, sending auto emails and other tasks on the afternoon and evening of 06/23.
This network issue has been fixed and now tasks are catching up and missing data available but if you are having trouble connecting please use https://bak.rental.software temporarily until the fiber cut is fixed.
Thank you for your patience and understanding!
Due to some uncontrollable network issues between our two servers, IO experienced issues with saving leads, inventory, sending auto emails and other tasks on the afternoon and evening of 06/23.
This network issue has been fixed and now tasks are catching up and missing data available but if you are having trouble connecting please use https://bak.rental.software temporarily until the fiber cut is fixed.
Thank you for your patience and understanding!
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