Data Loss

Kevin R. shared this question 2 months ago
Answered

It appears that some of our leads from earlier have been restored, but everything newly created after that point is now missing.

See attached screen shot with a confirmation email that was sent out for a new booking, but there is now no record of that lead in IO. There are several examples of this happening from today.

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Due to some uncontrollable network issues between our two servers, IO experienced issues with saving leads, inventory, sending auto emails and other tasks on the afternoon and evening of 06/23.

This network issue has been fixed and now tasks are catching up and missing data available but if you are having trouble connecting please use https://bak.rental.software temporarily until the fiber cut is fixed.

Thank you for your patience and understanding!

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