Product Sync Delay Issue
Answered
We are experiencing a significant delay in product synchronization to WordPress.
Previously, the sync process used to take approximately 5–10 minutes, but currently it is taking around 45–50 minutes to complete.
This increase in processing time is affecting our workflow and causing delays in updates.
Please let us know if you need any additional details from our side.
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That amount of time seems normal for your amount of inventory. Although, you shouldn't need to begin a full sync for each change. Whenever an item is updated it should begin updating it's item page some time after without needing the entire website to sync.
That amount of time seems normal for your amount of inventory. Although, you shouldn't need to begin a full sync for each change. Whenever an item is updated it should begin updating it's item page some time after without needing the entire website to sync.
We understand that sync time can depend on the amount of inventory. However, earlier the same setup and inventory size were syncing within 5–10 minutes, whereas now it is consistently taking 45–50 minutes.
Since there hasn’t been a significant change in the number of products or structure from our side, this increase in sync time seems unusual.
Also, we are aware that individual product updates should sync automatically without requiring a full sync. However, the delay we are experiencing is during the full sync process, which was previously much faster.
We understand that sync time can depend on the amount of inventory. However, earlier the same setup and inventory size were syncing within 5–10 minutes, whereas now it is consistently taking 45–50 minutes.
Since there hasn’t been a significant change in the number of products or structure from our side, this increase in sync time seems unusual.
Also, we are aware that individual product updates should sync automatically without requiring a full sync. However, the delay we are experiencing is during the full sync process, which was previously much faster.
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