Adding a CC: Email Account to Outgoing Messages

David I. shared this question ago

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We sending out emails via IO. can I add a secondary email address that we could toggle between two email account options or CC?

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Brittany M. ● 2 months ago

Yes you can either add a second email separated by a comma with the original email, or click the CC/BCC link to add an email to the CC line.

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David I. ● 45 days ago

No sorry...I was referring to the "FROM" field. In your example, instead of using rental@mistermoonbounce.com could I use admin@mistermoonbounce.com. I wanted the ability to toggle between those two (rental@ or admin@) email addresses when SENDING OUT emails because our rental@mistermoonbounce.com outbound emails are blocked by YAHOO-AOL-VERIZON.NET-COMCAST etc. We haven't been able to resolve why our emails are being block so just decided to use a different email address hence the admin@mistermoonbounce.com.

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Brittany M. ● 45 days ago

This can be changed under Settings-->Email Preferences. You can only have on company email linked to your email preferences per location. You would revoke gmail permission to unlink rental@mistermoonbounce.com and if admin@mistermoonbounce.com is also gmail, you would then click the grant gmail permission button to log into admin@mistermoonbounce.com.

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David I. ● 17 days ago

Hey, just wanted to follow up on this FROM/SENDER email question.

This screenshot makes it appear that a secondary email is available that we can select and toggle through....is this NOT the case?

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Brittany M. ● 17 days ago

This is based off of the company emails you have listed in Settings-->Email Preferences per location.

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