Black out dates

Robert E. shared this question ago

Need Answer

So i do overnight rentals 7am pickups. i want to be able to close some Sundays so I blackout May 24th after 12:00pm. But for some reason a customer was just blocked from booking 23rd with 7am pickup on the 24th. why is that? I thought it would let them book since i put start time at 12pm for the 24th being closed

I just pushed her booking through myself. but need to know how to close on Sundays without it effecting my Saturday rentals with next morning pickups.

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Comments (1)

Jen H. ● 4 hours ago

Did you remove the blackout date?

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Robert E. ● 4 hours ago

Yes, right after that, another person tried booking Saturday with next day pickup on the 24th and was blocked again didnt know what todo so i just removed it.

I just put it back can you test it now.

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Jen H. ● 4 hours ago

I have tried it multiple ways and it doesn't seem to be a way around this, it looks like you will have to override those if you are going to allow the booking unfortunately.

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Robert E. ● 3 hours ago

But why does it give me an option to set a start time and end time for black out date?

What if in the "reason" I put "Closed Sunday, but we are still allowing overnight rentals from Saturday" Please book Saturday (single day) and in notes put "Overnight". We'll pick up after 8AM.

Would they see that full message at checkout?

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Jen H. ● 3 hours ago

Ok I figured it out it was the end time, and it's because your start date for Sunday is 8am and the lead is set for 7am. I tested on the lead that I had created.

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Robert E. ● 3 hours ago

Yay! So are we good to go now??? I can start closing off Sundays after 12 pm now?? and it will allow Saturday overnight rentals?

Where did you make this change incase I need to modify it later?

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Jen H. ● 1 hour ago

The end time for Sunday has to be 8am or later in order for it to apply. And yes as long as the end time is 8am you should be good! :)

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Robert E. ● 1 hour ago

What end time on Sunday are you talking about? Do I need to change the overnight automatic pick up time to 8 AM instead of 7 AM or are you talking about when I blacked out that Sunday start time has to be 8 AM? Sorry still a little confused.

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Jen H. ● 1 hour ago

Oh I'm so sorry, yes you would need to change your pick up time to 8am instead of 7am. :)

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Robert E. ● 29 minutes ago

Ahh ok. So instead I changed our hours to 7AM and left pickup time at 7AM and seams to work!

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